AirWatch Organization Groups

AirWatch organization groups allow the administrator to create and manage accounts at the user, user, and organisation levels.

Introduction

AirWatch Organization group allows the admin to create, manage and delete an individual user account or a group of accounts. A list of all user accounts is displayed. New user accounts can be created. User names and passwords can be altered. Associated mail accounts can be changed. Accounts can also be deleted from enrolled devices. Creating groups helps better organize enrolled devices, for instance, creating a group of users with a similar job profile. Organization level management helps users manage devices at a particular physical location if the organization has offices at multiple locations. Network settings, WiFi settings, POS device settings, and devices like printers can be managed at a particular location with Organization level management.

Users

This section explains creating and managing individual user accounts. Every user may have one or more devices. Every device is linked to a user under a user name during enrollment. Airwatch allows a feature called share device, which allows the device to be repurposed according to who is signed in. As the user login credentials are changed, the device is reconfigured by the process of “Check-ins” and “Checkouts” performed by the Airwatch app on the device. All accounts can be viewed under the list view, edited (by changing user name or password) or deleted. The configurations made affect different devices in different locations.

Creating a user

To create a new user, follows these guidelines:

  • Login to Airwatch
  • Navigate to accounts on the sidebar.
  • Select list view, then click on add and select user.
  • Username has to be entered without using spaces and only small letters
  • Type and confirm the password
  • Enter first, and the last name automatically created if not entered
  • Enter user mail id or corporate id created for all devices
  • An organization group has to be entered, which is usually the main organization itself.
  • Save the configured settings.
  • Select the check box on the left-hand side of the user
  • Above the list of users, select management and then click on Add to User Group
  • Select the appropriate group and save.
  • Share login credentials (username and password) with the end-user.

 

Managing User

Every end-user may have several devices enrolled which are linked to a single account. User access for several devices at different locations can be changed with the following steps:

  • Login to Airwatch
  • Navigate to accounts on the sidebar
  • Select list view to get a list of all enrolled devices
  • The pencil has to be clicked next to the user to edit the name, settings, or password.
  • Select the down arrow icon from across the user name and click delete user to delete a user.

User Groups

Create user groups to assign user group profiles to people on various parameters like similar jobs, a project team, etc. The settings can be selected to custom to deploy exclusive features to the group members like icons, applications, etc. Every user group is identified with a unique group ID. User group names must be in lower case and without spaces, e.g.” sales.”

Creating user groups

  • Login to Airwatch
  • Navigate to accounts on the sidebar and select user groups
  • Click add under user groups
  • Select group and typesetting to custom
  • Enter group name without spaces and in lower case
  • Save the settings.

 

Managing user groups

  • Login to Airwatch
  • Navigate to accounts on the sidebar and select user groups
  • The pencil icon across from the user name allows editing a group by changing passwords or settings.
  • Select the down arrow icon from across the user name and click delete user group to delete a group.

Organization Groups

Organization groups are best suited for physical office locations of a company to customize specific configurations in devices like WiFi, printers, and other POS and IoT devices. Anyone can use the devices the typesetting, and every group created has a unique group ID.

Creating an Organization Group

To add a group, it must be added as a sub-group under an existing group which can often be a top-level company group.

  • Login to Airwatch
  • Navigate to Groups and Settings on the sidebar.
  • Select Organization Group and then select list view to see all existing groups.
  • Click the globe icon to select an existing group. The top-tier group name can be selected.
  • Select Organization Group Details on the sidebar.
  • Select Add Child Organization Group
  • Enter the name of the group and a group ID, which is usually a single word
  • Automatically default locations are detected and added
  • Configure time zones for these locations
  • Save the settings.

Managing Organization Groups

  • Login to Airwatch
  • Navigate to Groups and Settings on the sidebar.
  • Select Organization Group and then select list view to see all existing groups.
  • Click the globe icon to select an existing group.
  • Select an Organization Group and click Organization Group Details on the sidebar. Edit or delete a group. Make changes and save the settings.

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