by Barry Allen | Aug 11, 2022 | Admin, ITIL
Introduction The service portfolio occurs at the tail end of ITIL’s first stage, i.e., the Service strategy. The portfolio also represents the improvement plan in line with the service catalog’s third-party services. Additionally, a service portfolio also... by Barry Allen | May 21, 2022 | Admin, ITIL
Introduction ITSCM is a must-have as disasters can appear at most unexpected times, and making sure IT services, which serve the customer’s utility, do not get affected due to external disasters. Continuity Management (ITSCM) plays an important role in the... by Barry Allen | May 21, 2022 | Admin, ITIL
Introduction Now that the provider can efficiently allocate resources for the production of the potential IT services, it needs to focus on the availability and delivery of the services finalized in the service catalog. This stage is handled by the availability... by Barry Allen | May 21, 2022 | Admin, ITIL
Introduction Allocation of resources is an important factor in every other business. The same holds for all IT providers and corporations. IT services are made of available resources and these resources do not exist in abundance; they are limited. Thus, adhering to... by Barry Allen | May 21, 2022 | Admin, ITIL
Introduction Before talking about the role of incident and response in the context of ITIL, we must understand how this concept works in general. Incident refers to any problems or disruptions in IT services developed by the designated IT vendor. This can be reported... by Barry Allen | May 21, 2022 | Admin, ITIL
Introduction So the provider now has a proper strategy about the services it wants to develop or the upgrades it wants to perform on existing ones. The provider is also making a functional blueprint, now what? It also needs to make certain that the services sold to...
