May 21, 2022 Admin, ITIL Barry Allen
ITIL Service Continuity Management
20 Introduction ITSCM is a must-have as disasters can appear at most unexpected times, and making sure IT services, which serve the customer’s utility, do not […]
ITIL Availability Management
8 Introduction Now that the provider can efficiently allocate resources for the production of the potential IT services, it needs to focus on the availability and […]
ITIL Capacity Management
5 Introduction Allocation of resources is an important factor in every other business. The same holds for all IT providers and corporations. IT services are made […]
ITIL Incident and Request
5 Introduction Before talking about the role of incident and response in the context of ITIL, we must understand how this concept works in general. Incident […]
ITIL Service Level Management
17 Introduction So the provider now has a proper strategy about the services it wants to develop or the upgrades it wants to perform on existing […]
ITIL Service Catalog Management
18 Introduction After the service strategy is finalized, the company has a sense of direction as to what IT services they want to sell and what […]
ITIL Service Design Overview
29 Introduction In a nutshell, service design can be explained as the ‘prototype builder’ or a blueprint of the IT services shortlisted through service strategy and […]
ITIL Financial Management
6 Introduction As we have reached the end of the walkthrough on the service strategy process, we must pay close attention to the finances and expenditure […]
ITIL Demand Management
9 Introduction Till now, we discussed how important it is to understand consumer taste and preferences. But how do companies find the exact market demand or […]
ITIL Strategy Generation
3 Introduction As mentioned before, service strategy is one of the most important focal points in the service lifecycle. The reason is that service strategy differentiates […]
