He aha ka Salesforce Admin (Administrator)?

Introduction

ʻO Salesforce kahi papahana kapuaʻi e hāʻawi ana i ka CRM ( Customer Relationship Management ) lako polokalamu. Mai nā mom-and-pop outlets a hiki i Fortune 500 establishments, loaʻa nā mea a pau i nā kumuwaiwai helu ʻole i hāʻawi ʻia e ka platform Salesforce ʻo ia hoʻi ʻo Sales Cloud, Marketing Cloud, Service Cloud - e inoa i kahi kāne.

Nui nā poʻo inoa ʻoihana i loko o ke kaiapuni Salesforce, mai Salesforce Administrator a Salesforce Consultant, he mea hoʻohuhū paha i kahi kanaka. E hoʻomaka kākou ma ka ʻeli ʻana i ke ʻano o Salesforce Administrator a hoʻomālamalama i ka hana a lākou e pāʻani nei.

He aha ka Salesforce Admin (Administrator)?

Salesforce luna hoɃoponopono e hana pū me nā mea kuleana mua e wehewehe i nā kaʻina hana a hoʻoponopono i ka Salesforce Platform e like me kā lākou koi a me nā kūlana. Hele mai lākou e hoʻopakele i nā mea hoʻohana e hoʻokō i ka mea a Salesforce e hāʻawi ai ma o ka hoʻopili ʻana i ka Salesforce Platform e like me nā koi o ka mea hoʻohana. Hiki iā lākou ke hōʻike ʻia ma ke ʻano he kākāʻōlelo hilinaʻi o kāu ʻoihana no kāu mau pono Salesforce.

ʻO ka hoʻomaʻamaʻa ʻana i nā kaʻina hana ʻoihana, hoʻoponopono i kāu org, hoʻoponopono bug, hoʻomaʻamaʻa i nā mea hoʻohana, a me ka mālama ʻana i ka paepae he mau kuleana wale nō lākou. He loulou koʻikoʻi lākou ma waena o kāu ʻoihana a me ka ʻenehana.

He aha ka Salesforce Admin (Administrator)?

ʻO ka hana i kēlā me kēia lā a kahi Admin Salesforce

Hiki ke hoʻololi i kāu kuleana ma ke ʻano he Salesforce Admin ma muli o kāu hui a i kāu hui paha, inā ʻoe e hana ma ke ʻano he hui a i ʻole hoʻokahi. I kekahi lā hiki iā ʻoe ke hoʻomaʻamaʻa i nā kaʻina hana ʻoihana a i ka lā aʻe e aʻo ai i nā mea hoʻohana i kāu hui. Hiki ke ʻokoʻa nā kuleana ma muli o nā ʻano like ʻole e like me:

  • ʻEhia mau mea hoʻohana e pono i kāu kākoʻo?
  • Ke hana hoʻokahi nei ʻoe a i ʻole he hui?
  • Pehea ka lōʻihi o kāu hui? He mea hou a mamao paha ma ka huakaʻi SF?
  • Hoʻohana wale ʻoe iā Salesforce? a i ʻole he Marketing Cloud, Service Cloud, etc.
  • He admin, dev, a me ka loea i ka manawa hoʻokahi?

E nānā kākou i ke ʻano o ka lā maʻamau:

  • Hiki iā ʻoe ke hoʻopaʻa i ka hui ʻana i nā koi.
  • E kamaʻilio me kāu hui, kahi e hāʻawi ʻia ai ʻoe i ka hana a i ʻole ʻoe ka mea e hāʻawi i ka hana.
  • Hiki i kēia hana ke hoʻomaʻamaʻa i nā mea hoʻohana hou, ka hoʻoponopono ʻikepili, ka mālama ʻana i nā ʻae o ka mea hoʻohana, hoʻoponopono bug, nā loli maʻalahi i loko o kāu hui, a me nā mea hou aku.

ʻO nā kuleana i lawe ʻia e kahi Salesforce Admin blur maʻamau me nā kuleana ʻē aʻe he nui wale kēia o nā hana a lākou e hana ai.

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