Yini i-Salesforce Admin (Umlawuli)?

Isingeniso

I-Salesforce isiteji esisekelwe efwini esihlinzeka nge-CRM (Ukuphathwa Kobudlelwane Bekhasimende) Isofthiwe. Kusukela kuzitolo zomama ne-pop kuya ezikhungweni ze-Fortune 500, zonke zisebenzisa izinsiza ezingenakubalwa ezinikezwe inkundla ye-Salesforce okungukuthi i-Sales Cloud, i-Marketing Cloud, i-Service Cloud - ukusho abambalwa.

Izihloko eziningi zemisebenzi zikhona ngaphakathi kwemvelo ye-Salesforce, kusukela ku-Salesforce Administrator kuya ku-Salesforce Consultant, lokho kumuntu ovamile kungase kuzwakale kudida. Ake siqale ngokumba ukuthi iyini i-Salesforce Administrator futhi sikhanyisele indima abayidlalayo.

Yini i-Salesforce Admin (Umlawuli)?

Salesforce Abalawuli sebenzisane nababambe iqhaza abayinhloko ukuze bachaze izinqubo futhi balungise i-Salesforce Platform ngokuvumelana nezimfuno nezimo zabo. Basiza abasebenzisi ukuze bafeze lokho abakwaSalesforce abakunikezayo ngokuhlanganisa i-Salesforce Platform ngokwezidingo zomsebenzisi ngamunye. Bangavezwa njengomeluleki othembekile wenkampani yakho kuzo zonke izidingo zakho ze-Salesforce.

Ukuzenzakalela kwezinqubo zebhizinisi, ukwenza inhlangano yakho ngendlela oyifisayo, ukulungisa iziphazamisi, ukuqeqesha abasebenzisi, nokugcina inkundla kumane kuyimisebenzi embalwa eyenziwa yibona. Ziyisixhumanisi esibalulekile phakathi kwebhizinisi lakho nobuchwepheshe.

Yini i-Salesforce Admin (Umlawuli)?

Umsebenzi wansuku zonke we-Salesforce Admin

Indima yakho njengoMphathi we-Salesforce ingashintsha kuye ngenkampani yakho noma inhlangano yakho, noma ngabe usebenza njengeqembu noma uwedwa. Ngolunye usuku ungaba izinqubo zebhizinisi ngokuzenzakalelayo futhi ngosuku olulandelayo uqeqeshe abasebenzisi enkampanini yakho. Izindima zingahlukahluka kuye ngokuhlukahluka okuningi okufana nalokhu:

  • Bangaki abasebenzisi abadinga ukwesekwa kwakho?
  • Ingabe usebenza wedwa noma njengeqembu?
  • Ikude kangakanani inhlangano yakho? Ingabe imusha noma ikude nohambo lwe-SF?
  • Ingabe ngokuvamile usebenzisa i-Salesforce kuphela? noma unalo Ifu Lokumaketha, Ifu Lesevisi, njll osebenzayo.
  • Ingabe ungumqondisi, i-dev, kanye nochwepheshe ngesikhathi esisodwa?

Ake sibheke ukuthi usuku olujwayelekile lungabukeka kanjani:

  • Ungabamba Umhlangano Wokuqoqwa Kwezimfuneko.
  • Xhumana nethimba lakho, lapho kungenzeka ukuthi uphathiswe umsebenzi noma kungenzeka kube nguwena owabela umsebenzi.
  • Lo msebenzi ungabandakanya ukuqeqesha abasebenzisi abasha, ukukhohliswa kwedatha, ukuphatha izimvume zabasebenzisi, ukulungiswa kweziphazamisi, izinguquko ezilula phakathi kwenhlangano yakho, nokunye okuningi.

Izibopho ezenziwa yi-Salesforce Admin evamile ukufiphala ngezinye izindima eziningi, lena eminye yemisebenzi embalwa abayenzayo.

Shiya amazwana

Le sayithi isebenzisa i-Akismet ukunciphisa ugaxekile. Funda ukuthi idatha yakho yokuphawula isetshenziswa kanjani.