Action Control in SAP


In the vast world of SAP, Action Control serves as a mechanism to automate specific actions based on certain conditions or events. Whether it’s sending out notifications, changing the status of an order, or triggering workflows, Action Control plays a pivotal role in enhancing SAP’s efficiency and minimizing manual interventions. Let’s delve deeper into the concept and understand its significance.

What is Action Control

Action Control, often referred to within SAP as “Actions,” provides a way to automate certain tasks or activities based on predefined conditions. For instance, once a sales order is approved, Action Control can be configured to automatically send a notification to the warehouse to prepare for shipment.

Actions are typically defined by:

  1. Conditions: These are the criteria that determine when a particular action should be triggered.
  2. Methods: These dictate what happens once the action is triggered.

Benefits of Action Control

  1. Automation: Reduces the need for manual intervention in various business processes.
  2. Consistency: Ensures standard procedures are followed across the organization.
  3. Efficiency: Speeds up processes by automating routine tasks, ensuring faster response times.
  4. Flexibility: Allows for customization to cater to specific business needs.

Where is Action Control used?

Action Control can be employed across various modules in SAP, such as:

  1. SAP Customer Relationship Management (CRM): For example, upon creating a service request, an automatic email can be sent to the customer confirming the receipt of their request.
  2. SAP Sales and Distribution (SD): Actions can be used to notify the logistics department once an order is approved.
  3. SAP Supplier Relationship Management (SRM): For instance, after a purchase order is accepted by a vendor, a notification can be sent to the relevant department.
  4. SAP Human Capital Management (HCM): Like sending reminders for training or performance reviews.
  5. SAP EWM: In SAP Supply To Production and Supply To Customer, it is used to define actions that would happen in case the creation of JIT is executed. The JIT triggers other functionalities like EWM update and Proxy calls to Supply To Customer.

Configuring Action Control

To leverage the benefits of Action Control, one needs to configure it in the SAP system:

  1. Define Action Profiles and Actions: This involves creating a profile and defining the individual actions within it.
  2. Condition Maintenance: Here, you set the specific conditions under which the action will be triggered.
  3. Determine Processing Time: Decide whether the action should be immediate or scheduled for a specific time.
  4. Link Actions with Business Processes: Integrate the defined actions with the relevant business processes or documents.

How to implement Action Control in SAP using T Code SAP IMG

Action Control, a key automation feature in SAP, can be implemented using the SAP Implementation Guide (IMG) through specific T-Codes. The step-by-step guide below will help you set up Action Control in your SAP system using the IMG [This is just a use case, and can vary for different modules]

Implementing Action Control in SAP through SAP IMG:

  1. Accessing SAP IMG:
    • Log in to your SAP system.
    • Enter T-Code SPRO in the command field. This will open up the SAP IMG screen.
  2. Navigate to Action Control Configuration: Depending on the SAP module you are working in, you will navigate to the relevant path. For instance, in SAP Customer Relationship Management (CRM), you might navigate as:
    • SAP IMG → Customer Relationship Management → Basic Functions → Actions.
  3. Define Action Profiles & Actions:
    • Under the “Actions” section, choose “Define Action Profiles and Actions.”
    • Here, you can create a new action profile or modify an existing one.
    • Within an action profile, define individual actions by providing an action definition, description, and relevant processing class.
  4. Condition Maintenance:
    • Back in the “Actions” section, select “Define Conditions” or “Change Conditions.”
    • For each action, define the criteria or conditions under which the action will be triggered. This can involve setting up conditions based on field values, document statuses, or other relevant criteria.
  5. Determine Processing Time:
    • Still in the “Actions” section, opt for “Determine Processing Time.”
    • Decide whether each action should be triggered immediately, scheduled for a later time, or manually by the user.
  6. Set Up Partner-Dependent Actions (if necessary):
    • If your actions depend on specific partners (like customers or suppliers), navigate to “Define Partner-Dependent Actions.”
    • Here, specify which actions should be linked with which partners.
  7. Integrate Actions with Transactions:
    • Finally, ensure that your actions are integrated with the specific transactions or business processes they relate to.
    • This is crucial to ensure that the action is triggered at the right moment in the process flow.
  8. Testing & Verification:
    • After configuration, it’s a good practice to test the actions in a sandbox or development environment.
    • Create or use an existing transaction that meets the conditions for the action. Ensure that the action gets triggered as expected.
  9. Documentation:
    • Keep detailed documentation of the action profiles, actions, conditions, and any other relevant settings. This will aid future modifications or troubleshooting.
  10. Transport to Production:
  • Once thoroughly tested, transport the configuration to your production system.


Action Control in SAP provides an efficient way to automate repetitive tasks, ensure consistency across processes, and enhance overall productivity. By understanding and properly configuring this feature, businesses can significantly improve their operational efficiency and responsiveness. Whether you’re just starting with SAP or looking to refine existing processes, taking a closer look at Action Control can be a game-changer.


  • Barry Allen

    A Full Stack Developer with 10+ years of experience in different domain including SAP, Blockchain, AI and Web Development.

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