SAP Concur Interview Questions

by | Jan 24, 2023 | Interview

Preface – This post is part of the Interview series.

Introduction

SAP Concur is the leading service to manage travel and expense with vendor invoice management tools. In this article, we will explore SAP Concur Interview Questions.

SAP Concur comes with three major solutions:

  • Concur Expense: To submit an expense from anywhere around the globe
  • Concur Invoice: To automate and integrate your Accounts Payable process
  • Concur Travel: To capture travel details irrespective of booking location

Apart from the above, SAP Concur offers multiple other solutions and services that can be checked here.

Basic SAP Concur Interview Questions

1. Explain SAP Concur.
2. Explain SAP Concur Mobile App.
3. What are the services and solutions of SAP Concur?
4. What are the major features of SAP Concur?
5. What is the importance of Expense Management?
6. Explain SAP Concur Expense.
7. How can we enter expenses in SAP Concur?
8. Explain ‘Duty of Care.’
9. Explain ‘Employee Fraud.’
10. Explain the concept of travel and expense policy.
11. Explain SAP Concur Travel & Expense.
12. Explain the invoice management system of SAP Concur.

All the answers to the above SAP Concur Interview Questions are available here.

Theoretical SAP Concur Interview Questions

1. What technology is used to build SAP Concur?

Ans. SAP Concur is built using various technologies, including Java, JavaScript, and various database technologies, such as SQL and NoSQL. Additionally, it also employs web development frameworks like AngularJS, ReactJS, and others. The platform also uses cloud computing technologies, such as Amazon Web Services (AWS), to provide scalable, secure hosting and deployment options.

2. How does SAP Concur use SAP HANA services?

Ans. SAP Concur can use SAP HANA services to provide various benefits, such as improved performance and scalability, real-time data processing, and advanced analytics capabilities. Specifically, SAP Concur can utilize SAP HANA’s in-memory computing capabilities to process and analyze large amounts of data in real time. This can be used to provide users with real-time insights and reports and to support advanced analytics and machine learning algorithms. Additionally, SAP HANA’s built-in data warehousing and modeling capabilities can be used to support data integration and management for SAP Concur.

Practical Interview Questions

1. Can you explain how SAP Concur’s expense management system works?

Ans. SAP Concur’s expense management system allows employees to easily submit and track their expenses while also providing managers with the tools they need to approve, reject, or request additional information on expenses. It also integrates with accounting and ERP systems to automate the reimbursement process.

2. How does SAP Concur handle compliance and policy enforcement?

Ans. SAP Concur uses a variety of mechanisms to enforce compliance and policies, such as automated expense rule checks, real-time compliance alerts, and built-in compliance reporting.

3. Can you explain how SAP Concur’s integrated travel and expense management system works?

Ans. SAP Concur’s integrated travel and expense management system allows employees to book, manage, and expense their business travel all in one place. It also provides real-time visibility into travel and expense spending, as well as the ability to enforce compliance and travel policies.

4. How does SAP Concur integrate with other systems, such as ERP and accounting systems?

Ans. SAP Concur can integrate with other systems through APIs, pre-built connectors, or middleware. This allows for the seamless transfer of data and the automation of processes such as expense reimbursement.

5. Can you explain how SAP Concur’s receipt capture and receipt matching works?

Ans. SAP Concur’s receipt capture and receipt matching use OCR technology to automatically extract information from receipts, such as date, vendor, and amount. This information can then be matched to the corresponding expense report, streamlining the expense management process.

6. How does SAP Concur handle currency conversion and exchange rate management?

Ans. SAP Concur can handle currency conversion and exchange rate management by automatically converting expenses to the company’s base currency and using daily updated exchange rates.

7. Can you explain how SAP Concur’s mobile app works?

Ans. SAP Concur’s mobile app allows users to easily submit expenses, view their expense report status, and approve or reject expenses from their mobile device. It also allows users to capture receipts and create expense reports on the go.

8. How does SAP Concur handle accounting and financial reporting?

Ans. SAP Concur can handle accounting and financial reporting by integrating with accounting and ERP systems, such as SAP, Oracle, and Microsoft Dynamics. This allows for the automation of financial processes such as expense reimbursement and the creation of financial reports.

9. Can you explain how SAP Concur’s reporting and analytics capabilities work?

Ans. SAP Concur’s reporting and analytics capabilities allow users to create custom reports, analyze spending data, and gain real-time insights into the company’s expenses. It also has built-in compliance reporting capabilities, which can provide compliance and policy enforcement information.

10. How do SAP Concur’s audit, and compliance features work?

Ans. SAP Concur’s audit and compliance features include automated expense rule checks, real-time compliance alerts, and built-in compliance reporting. This allows the system to automatically flag potential compliance issues and provide the necessary information for auditing.

Scenario-Based Concur Interview Questions

  1. Scenario: A company has just implemented SAP Concur for expense management, but employees submit expenses manually.
  • Question: How would you address this issue and encourage employees to use SAP Concur for expense management?
  • Answer: I would first identify the reasons why employees are not using SAP Concur for expense management. It could be that they are unaware of its capabilities or find it difficult to use. Once the reasons are identified, I would create a training program to educate employees on the benefits of using SAP Concur and provide them with the necessary support to get started. I would also conduct regular check-ins with employees to ensure they are comfortable using the system and address any issues they may be experiencing.
  1. Scenario: A company is struggling to control travel expenses, and management wants to know how SAP Concur can help.
  • Question: How would you use SAP Concur to manage and control travel expenses?
  • Answer: I would use SAP Concur’s integrated travel and expense management system to book, manage, and expense business travel. This would provide real-time visibility into travel spending, and allow for the enforcement of compliance and travel policies. Additionally, I would set up expense rules to automatically flag and review expenses that exceed a certain dollar amount or do not comply with company policies. I would also provide employees with training on booking travel within budget and using the expense management system.
  1. Scenario: A company wants to automate and integrate the expense reimbursement process with its accounting system.
  • Question: How would you use SAP Concur to automate the expense reimbursement process and integrate it with an accounting system?
  • Answer: I would use SAP Concur’s pre-built connectors or APIs to integrate the system with the company’s accounting system. This would allow for the seamless transfer of data between the two systems and automate the reimbursement process. I would also set up expense rules to automatically flag and review expenses that need to be reimbursed and ensure that all expenses are coded correctly before they are sent to the accounting system.
  1. Scenario: A company wants to analyze and gain insights into its expense data using SAP Concur.
  • Question: How would you use SAP Concur’s reporting and analytics capabilities to analyze expense data?
  • Answer: I would use SAP Concur’s reporting and analytics capabilities to create custom reports and analyze spending data. I would also set up expense rules to automatically flag and review expenses that exceed a certain dollar amount or do not comply with company policies. This would allow me to gain real-time insights into the company’s expenses and identify areas where cost savings can be made.
  1. Scenario: A company’s compliance department wants to use SAP Concur to ensure compliance with company policies and government regulations.
  • Question: How would you use SAP Concur’s compliance and audit features to ensure compliance with company policies and government regulations?
  • Answer: I would set up expense rules to automatically flag and review expenses that do not comply with company policies or government regulations. I would also use SAP Concur’s real-time compliance alerts to notify the compliance department of any potential issues. Additionally, I would provide the compliance department with access to SAP Concur’s built-in compliance reporting capabilities so that they can easily review and audit expenses.

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